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YO AI Labs

211 Specialist

Remote · United States · Mid level

About the role

Evaluate and improve AI-generated guidance on government services and community resources. Use public service experience to ensure realistic questions and accurate answers.

What you’ll do

• Review sample questions for realism and relevance. • Develop rubrics for accurate, complete answers. • Evaluate AI responses for errors and omissions. • Provide clear, actionable written feedback.

What you’ll bring

• Experience as 211 Specialist or similar role. • At least 1 year high-volume public contact. • Knowledge of public benefits and community resources. • Based in the United States. • Strong written communication skills.

Posted 1 hour ago

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About the role

What you’ll do

What you’ll bring

211 Specialist

About the role

What you’ll do

What you’ll bring