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Percepto
Account Manager
Remote · United States · Full time · Mid level
About the role
Manage day-to-day relationships and retention for smaller customer accounts. Support account expansion and coordinate customer support and operations.
What you’ll do
• Maintain or grow ARR for all accounts. • Schedule and complete quarterly and biannual business reviews. • Be first customer contact and coordinate support to meet SLAs. • Identify expansion opportunities and involve account executive. • Keep account plans and activity updated in HubSpot.
What you’ll bring
• 3+ years in B2B technology account management or customer success. • Strong organizer for recurring meetings across accounts. • Clear communicator with operations and customer teams. • Experience in energy, utilities or industrial markets preferred. • Work authorization for United States.
Life at Percepto
Benefits include medical/dental/vision with premium allowance, HRA & HSA, 401(K), paid time off, supportive team, and career growth opportunities.
About Percepto
Percepto provides a Physical AI platform for continuous infrastructure visibility using autonomous drones and sensors, serving Fortune 500 energy operators with FAA BVLOS waiver.