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TeamSnap
Account Manager
Remote · USA · Full time · Mid level
$73k / year
About the role
Manage strategic relationships with large sports organization customers to drive retention, product adoption, and growth. Use a consultative approach to manage complex, high-value accounts.
What you’ll do
• Manage portfolio of largest accounts and hit retention goals. • Run demos to show value of new products or add-ons. • Use data to drive proactive outreach and build account plans. • Drive value-based sales process uncovering customer needs. • Manage upsell pipeline to hit renewal and expansion targets.
What you’ll bring
• 1-3+ years in Customer Success or Account Management. • Proven track record hitting retention and expansion targets. • Experience managing complex, high-value accounts. • Ability to travel occasionally for meetings and events. • Sports industry experience preferred.
Life at TeamSnap
Remote-first culture with unlimited PTO, paid parental leave, full medical coverage, 401K, learning stipend, home office allowance, and team events.
About TeamSnap
TeamSnap is a sports and communication platform dedicated to simplifying youth sports management and enhancing team communication.