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New Age Mobile Concepts
After Sales Service Specialist
Ibadan, Oyo, Nigeria · On-site · Full time · Entry level
₦150k–₦200k / month
About the role
Manage post-purchase customer interactions ensuring timely resolution of product issues and high satisfaction. Handle warranty claims, repairs, service requests, and promote accessories.
What you’ll do
• Respond to customer inquiries and complaints. • Troubleshoot and resolve product issues. • Process orders and handle returns. • Stay updated on product features. • Provide sales support and product recommendations.
What you’ll bring
• Bachelor's degree or HND in related field. • 0-2 years customer service or sales experience. • Strong communication skills. • Excellent problem-solving skills. • Familiarity with phone accessories technology.
Posted 2 hours ago