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Cresta
AI Success Manager
Remote · USA · Mid level
$130k–$215k / year
About the role
Partner with Fortune 500 customers to drive AI product adoption and measure business outcomes. Focus on strategy, execution, and change management to improve performance.
What you’ll do
• Master Cresta products and guide customer usage. • Consult with stakeholders to provide practical AI solutions. • Identify opportunities to improve performance and expand use cases. • Maintain account health and manage renewals. • Run business reviews and drive project management.
What you’ll bring
• 2–7+ years in consulting or customer-facing strategy roles. • Ability to break down ambiguous problems and create solutions. • Comfortable with technical environments and AI tools. • Strong executive communication and stakeholder influence. • Willingness to travel ~25% and work across time zones. • Work authorization for USA.
Life at Cresta
Comprehensive medical, dental, vision coverage Flexible PTO and paid parental leave Retirement savings plan Remote work setup budget Wellness and communication stipend
About Cresta
Cresta provides an AI platform that enhances customer experience through conversational AI and real-time agent augmentation. Trusted by leading companies like United Airlines and Marriott.