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Lyra Health
Billing Specialist
Remote · USA · Full time · Mid level
$26 / hour
About the role
The Billing Specialist guides caregivers through financial and insurance aspects during onboarding at Lyra Health. They ensure families understand benefit coverage, costs, and payment options.
What you’ll do
• Serve as primary financial contact during onboarding. • Explain insurance benefits and estimated costs clearly. • Answer financial and insurance questions. • Provide transparent payment information. • Collaborate with Care Coordination and Clinical teams.
What you’ll bring
• 2+ years healthcare customer service or billing experience. • Knowledge of insurance terminology and prior authorizations. • Strong verbal and written communication skills. • Ability to work independently remotely. • Full-time US resident.
Life at Lyra Health
Comprehensive healthcare coverage, equity, paid time off, parental leave, 401K matching, tech allowance, and wellness perks.
About Lyra Health
Lyra Health provides evidence-based mental health care globally, partnering with employers and health plans to improve access and outcomes.