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HIP
Client HighLevel Support Specialist
Remote · United States · Full time · Mid level
About the role
Manage and resolve partner support requests end to end for orthodontic and dental practices. Provide expert HighLevel platform support and communication.
What you’ll do
• Own requests from intake to verified resolution. • Handle partner operational and platform tasks. • Configure and troubleshoot HighLevel CRM platform. • Diagnose broken automations and integrations. • Communicate status proactively to partners and team.
What you’ll bring
• 2+ years supporting CRM or SaaS in agency or customer role. • Hands-on HighLevel experience required. • Knowledge of ClickUp, AgencyAnalytics, Google and Meta platforms. • Excellent written communication and organization. • US work authorization and reliable remote workspace.
Life at HIP
Offers 401(k) matching, health, dental, vision, life insurance, PTO after 90 days, and remote work in the US.
About HIP
HIP automates routine work for orthodontic and dental practices, focusing on operational support and platform expertise.