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Karishma CDK
Client Services Officer
Ogun, Nigeria · On-site · Full time · Mid level
₦300k–₦400k / month
About the role
Manage and support client relationships through enquiry, quotation, order fulfilment, and after-sales processes. Ensure smooth and professional customer experience with strong communication and coordination.
What you’ll do
• Respond to client enquiries via phone, email, or channels. • Prepare and issue customer quotations per company policies. • Coordinate confirmed orders with internal departments. • Track orders and update clients on status. • Handle customer complaints and ensure timely resolution.
What you’ll bring
• Proven experience in client services or similar role. • Strong communication and interpersonal skills. • Good commercial awareness and organizational skills. • Proficiency in Microsoft 365 and ERP systems. • Work authorization for Nigeria.
Life at Karishma CDK
Health insurance, 14 days block leave, 7 days flexible leave, year-end benefits, and performance bonuses.