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Hinge Health
Client Success Manager Mid Market
Remote · US · Full time · Mid level
$76.6k–$139k / year
About the role
Manage day-to-day relationships with employer clients to maximize benefits from Hinge Health programs. Drive adoption, report value, manage escalations, expand offerings, and secure renewals.
What you’ll do
• Drive revenue through enrollment campaigns. • Ensure 100% client retention with high satisfaction. • Turn clients into advocates for sales and marketing. • Expand product offerings to maximize member impact.
What you’ll bring
• 2+ years client success management experience. • Expert in project management and communication. • Subject matter expert on product functionalities. • Able to influence strategically across client lifecycle. • Work authorization for US required.
Life at Hinge Health
Comprehensive medical, dental, vision, gender-affirming care, family planning support, 401k with 2% match, and learning stipends.
About Hinge Health
Hinge Health uses AI-driven software to automate care for joint and muscle health, improving outcomes and reducing costs for clients.