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Clipboard
Client Support Specialist
Remote · Philippines · Entry level
$12k–$18k / year
About the role
Provide professional support to Workplace customers in healthcare facilities. Resolve issues related to shifts, payments, and platform use effectively.
What you’ll do
• Engage with Workplace customers via voice and email. • Deliver fast, accurate, empathetic support. • Use Zendesk and Clipboard portal for case management. • Troubleshoot and escalate issues when necessary. • Collaborate with Billing, Account Management, and Operations teams.
What you’ll bring
• Customer-centric mindset. • Strong English communication skills. • Proactive problem-solving ability. • High accountability and ownership. • Work authorization for Philippines.
Life at Clipboard
100% remote work from anywhere. Fast-paced startup culture valuing curiosity and growth.
About Clipboard
Clipboard connects healthcare professionals with workplaces via an app-based marketplace. Founded in 2016, it is a profitable Y-Combinator company leading in Long-Term Care staffing.