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Soteria Eye Clinic
Clinic Supervisor
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Oversee daily clinic operations, lead the front-line team, and ensure excellent patient service. Manage gallery, client relations, billing, and report clinic performance to management.
What you’ll do
• Supervise daily clinic operations and staff duty rosters. • Lead and coach gallery, client relations, and billing staff. • Oversee gallery sales, stock, and pricing. • Handle patient complaints and maintain client relations. • Supervise billing accuracy and cash management.
What you’ll bring
• Bachelor's degree or HND in relevant field. • 3 years supervisory or team-lead experience. • Experience in gallery/optical retail, client relations, or billing. • Strong leadership and customer service skills. • Knowledge of billing, HMO processes, and cash handling.