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Accenture
Cloud Contact Center Consultant Manager
Mexico City, Mexico · On-site · Full time · Mid level
About the role
Lead Cloud Contact Center implementation and optimization projects using Google Platform. Provide transformation services to enhance client marketing, commerce, and customer service strategies.
What you’ll do
• Participate in Cloud Contact Center implementation projects. • Adapt methods to solve moderately complex problems. • Use judgment to determine solutions and seek guidance. • Manage small teams or work efforts. • Interact with supervisors and client management.
What you’ll bring
• Bachelor’s Degree completed. • MBA from tier 1 institute highly desirable. • Availability to travel may be required. • English Advanced proficiency. • 5+ years (Consultant) or 10+ years (Manager) experience with Google Cloud Contact Center.
Life at Accenture
Work in a dynamic, innovative environment with global exposure and specialized development opportunities.
About Accenture
Accenture is a global professional services company helping businesses build digital core and optimize operations with technology and consulting expertise.