Find your next role

Discover roles across ambitious teams

19,158 jobs

Sort by

More jobs

TENN Microfinance Bank

Collection Quality Assurance Officer

Surulere, Lagos, Nigeria · On-site · Full time · Mid level

About the role

Monitor and improve the quality of collection activities ensuring compliance with policies and customer service standards. Review collection calls, assess staff performance, and recommend corrective actions to enhance recovery and efficiency.

What you’ll do

• Monitor collection activities for compliance. • Evaluate customer interactions and calls. • Identify process violations. • Assess staff performance. • Recommend corrective actions.

What you’ll bring

• Bachelor's Degree or HND in related field. • 2-4 years in quality assurance or collections. • Experience in microfinance or financial services preferred. • Knowledge of loan recovery and customer engagement. • Work authorization for Nigeria.

Posted 4 hours ago

19,158 jobs

Collection Quality Assurance Officer

Social Media Manager

IT Specialist

Mason

Internal Control Officer

Facility Manager

Mechanical Engineering Officer

Head Of Quality Control

Head Of Maintenance And Janitorial Services

Production Staff

Community Mobilization Officer

Buffer Stock Programme Manager

Loan Officer

Production Officer

Medical Laboratory Scientist

Qualified Teachers

HR Assistant

Air Conditioning Technician

Social Media Handler

Internal Security Personnel

Video Editor

Executive Assistant To The Creative Director

ICT Teacher

Corporate Accountant

Payment And Administrative Officer

Business Development Officer

Teller

Sales Representative

Employee Relations Leader

Restaurant Manager

Legal Manager

Collection Quality Assurance Officer

About the role

What you’ll do

What you’ll bring