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Palmetto Clean Technology

Collections Specialist

Remote · Philippines · Full time · Entry level

About the role

Manage past-due accounts by making outbound calls and working with customers to resolve balances. Maintain positive customer experience while supporting financial health.

What you’ll do

• Make 100 outbound collection calls daily. • Negotiate payment arrangements per company policy. • Document call outcomes and payment commitments. • Handle difficult customers professionally. • Follow collection laws and escalate accounts as needed.

What you’ll bring

• High school diploma or equivalent. • Experience in collections or customer service. • Fluent English verbal and written skills. • Strong negotiation and conflict resolution. • Work authorization for Philippines.

Life at Palmetto Clean Technology

Offers unlimited PTO, medical, dental, vision, paid parental leave, and retirement plans. Culture values collaboration, impact, and balance.

About Palmetto Clean Technology

Palmetto is a consumer energy platform providing integrated home energy products and services across solar, battery storage, HVAC, and more.

Posted 8 hours ago