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Biz Afric Solutions
Community Builder & Member Experience Manager
Remote · Lagos, Nigeria · Full time · Mid level
₦300k–₦400k / month
About the role
Manage premium client relationships and deliver excellent client experience for a Christian-focused coaching brand. Focus on client success across premium coaching programmes and private communities.
What you’ll do
• Manage premium client relationships from onboarding to completion. • Deliver personalised client support and manage expectations. • Manage private client communities maintaining high engagement. • Take ownership of client satisfaction, issue resolution and retention. • Coordinate onboarding, communications, scheduling and client records.
What you’ll bring
• Excellent written English. • 3-5+ years in client success or related field. • Experience managing premium clients or paid communities. • Strong client engagement and retention skills. • Ability to work independently with minimal supervision.
About Biz Afric Solutions
Biz Afric Solutions is a Christian-focused dating and relationship brand helping women build healthy relationships through coaching and digital content.