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Mikay Agency
Community Manager
Lagos, Nigeria · On-site · Full time · Mid level
About the role
The Community Manager handles daily social media activities for Mikay Agency clients, including content publishing, inbox management, and community engagement. They ensure timely responses and escalate brand issues promptly.
What you’ll do
• Publish scheduled content daily per approved calendar. • Monitor client inboxes and respond within 24-hour SLA. • Engage with comments and community interactions. • Flag brand reputation issues immediately. • Compile weekly community activity summaries.
What you’ll bring
• Bachelor's or HND in relevant discipline. • Professional certification in digital marketing preferred. • Knowledge of social media platforms and strategies. • Relevant practical experience considered. • Ability to work under pressure and meet deadlines.