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Virtual Staff 365
Csr Admin
Remote · Asia · Full time · Mid level
About the role
Provide frontline customer service and administrative support to the operations team. Focus on lead management, customer confirmations, scheduling, and follow-ups.
What you’ll do
• Send confirmation SMS messages to customers. • Call office headquarters overnight leads. • Manage calendar requests and booking jobs in Aroflo. • Maintain accurate customer and job records. • Support customer service team with administrative tasks.
What you’ll bring
• Experience in customer service or administrative support. • Strong verbal and written English communication skills. • High attention to detail and organisational skills. • Ability to manage high call volumes calmly. • Work authorization for Asia region.
Life at Virtual Staff 365
Full-time job with HMO, annual leave, and Christmas bonus equivalent to 1 month's wage (pro-rate).
About Virtual Staff 365
A premier climate control and electrical service company providing installation, repairs, and maintenance solutions for residential and commercial clients.