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Voix Networks

Customer Care Representative

Abuja, Nigeria · On-site · Full time · Entry level

About the role

Provide excellent customer service by handling inquiries and resolving complaints professionally. Maintain positive relationships and accurate records of interactions.

What you’ll do

• Handle incoming customer calls and enquiries. • Respond to customer complaints with resolutions. • Follow up to ensure concerns are addressed. • Maintain accurate customer interaction records. • Escalate unresolved issues appropriately.

What you’ll bring

• Excellent verbal and written communication skills. • Good interpersonal and problem-solving abilities. • Patience, empathy and customer-oriented attitude. • Basic computer literacy. • Ability to work independently and in a team.

Posted 2 hours ago