Find your next role
Discover roles across ambitious teams
18,901 jobs
- More jobs
Entegrata
Customer Experience Manager
Remote · Canada, United States · Full time · Mid level
About the role
Manage customer relationships throughout their lifecycle to drive adoption, retention, and growth. Serve as the executive contact ensuring customer success and expansion revenue.
What you’ll do
• Own customer relationship and outcomes across lifecycle. • Lead executive business reviews and act on surveys. • Drive product adoption and track customer health. • Serve as trusted advisor to firm stakeholders. • Manage data integration and reporting requirements.
What you’ll bring
• 3-5 years in law firm or software company. • Strong communication and problem-solving skills. • Proven project management experience. • Technical fluency with data and SaaS concepts. • Work authorization for Canada or United States.
Life at Entegrata
Competitive salary, medical, dental, vision insurance, 401(k) with match, unlimited PTO, professional development, flexible remote work.
About Entegrata
Entegrata provides a SaaS data lakehouse platform for law firms, consolidating legal, operational, and financial data with AI analytics.