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Staffvirtual
Customer Experience Representative
Remote · Philippines · Contract · Entry level
About the role
Deliver high-quality customer experience by responding to inquiries, resolving issues, and supporting sales. Serve as key contact building trust through clear communication and timely follow-through.
What you’ll do
• Manage incoming customer calls and inquiries. • Resolve issues within scope and escalate complex cases. • Generate sales leads and enter orders. • Build and maintain trust-based customer relationships. • Document interactions accurately in CRM systems.
What you’ll bring
• Excellent verbal and written communication skills. • Strong customer service mindset and grievance resolution. • Proficient computer skills including Microsoft Office. • High school diploma or equivalent. • Work authorization for Philippines.
Life at Staffvirtual
Competitive compensation, HMO Day 1 with dependent coverage, allowances, attendance bonus, paid time offs, company-provided work setup, training, career growth, and supportive team culture.
About Staffvirtual
A global company serving tattoo, body art, permanent makeup, beauty, cosmetic, and body jewelry industries with innovative products and solutions.