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Clipboard
Customer Experience Specialist
Remote · APAC · Entry level
$10.8k / year
About the role
Support over 400,000 professionals using Clipboard's platform via chat, voice, and email. Solve real-time issues and build operational experience in a fast-paced environment.
What you’ll do
• Deliver fast, accurate, empathetic support across chat, voice, email. • Resolve shift, payment, onboarding, platform-related issues. • Investigate cases using Zendesk and Salesforce. • Troubleshoot independently before escalating. • Identify recurring issues to improve worker experience.
What you’ll bring
• Fluent professional English communication skills. • Strong customer service instincts and clear communication. • Comfortable learning new tools and workflows quickly. • Thrives in fast-paced, high-ownership environments. • Work authorization for APAC region.
Life at Clipboard
Remote-first team with over 1,000 people, profitable since 2022, committed to growing talent from within.
About Clipboard
Clipboard connects healthcare professionals with workplaces via an app-based marketplace, supporting financial stability and essential care across the U.S.