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Instacart
Customer Experience T3 Specialist
Remote · USA · Full time · Mid level
$17–$21 / hour
About the role
Support delivery experience for pharmacy orders and Instacart Health programs. Provide empathetic, real-time customer service via calls and emails.
What you’ll do
• Deliver real-time support for Rx delivery inquiries. • Provide fast, effective problem resolution. • Communicate empathetically and professionally. • Identify trends and improve processes. • Support Instacart Health initiatives like Fresh Funds.
What you’ll bring
• 1+ years customer service or call center experience. • Superior communication and phone etiquette. • Comfortable with technology and apps. • Ability to multitask and problem-solve. • Work authorization for USA.
Life at Instacart
Flexible work location options including home, office, or coffee shop. Competitive compensation and equity grants.
About Instacart
Instacart is a grocery delivery service focused on accessible food and flexible earnings opportunities.