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Turtles
Customer Happiness Advocate
Remote · Canada · Full time · Entry level
$2.8k / month
About the role
Provide customer support via email, chat, and phone to ensure excellent service. Work remotely with flexible shifts including evenings and weekends.
What you’ll do
• Answer customer inquiries via phone, chat, and email. • Engage in human conversations to resolve issues. • Provide high quality customer service in real time. • Complete follow-up documentation after tickets. • Offer needs-based solutions without pushy sales.
What you’ll bring
• Work permit from Canada, Finland, Spain, or UK. • Comfortable with G-Suite, Slack, Zoom. • Fluent professional English proficiency. • Type minimum 50 words per minute. • Excellent communication and multitasking skills.
Life at Turtles
4 weeks paid vacation, private health insurance, home office upgrades, team offsites, pizza Fridays, and gifts.
About Turtles
Turtles is a high growth tech company focused on customer satisfaction with a global remote team headquartered in Finland.