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LivaNova
Customer Quality Engineer
Remote · Colombia · Full time · Entry level
About the role
Support Customer Quality activities for Neuromodulation therapies including complaint handling and regulatory reporting. Collaborate with cross-functional teams to ensure product quality and resolve customer issues.
What you’ll do
• Receive customer feedback and provide technical troubleshooting. • Investigate product complaints and perform root cause analysis. • Prepare and submit medical device vigilance and regulatory reports. • Maintain complaint files and quality records. • Identify product or quality trends and escalate findings.
What you’ll bring
• Bachelor’s degree in Engineering. • Strong English communication skills. • Analytical and problem-solving skills. • Collaborative mindset and willingness to learn. • Work authorization for Colombia.
Life at LivaNova
Supportive, inclusive environment with mentorship and career development. Culture values innovation and continuous improvement.
About LivaNova
LivaNova is a global medtech company focused on innovative healthcare solutions to improve patient outcomes worldwide.