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Vonage
Customer Registration Manager
Remote · Spain · Full time · Mid level
About the role
Manage end-to-end customer registration processes and ensure accurate onboarding and tracking. Collaborate with teams to improve workflows and support customer success.
What you’ll do
• Own processing of all customer registration requests. • Act as contact for registration queries. • Maintain accurate registration data and tracking. • Build reports and dashboards for registration status. • Identify and implement process improvements.
What you’ll bring
• 3+ years in operations or customer success role. • Strong organizational and project management skills. • Proficiency with CRM and tracking tools. • Excellent communication and stakeholder management. • Work authorization for Spain or remote work.
Life at Vonage
Offers discretionary time off, private medical healthcare, pension scheme, and Ericsson support line.
About Vonage
Vonage is a global cloud communications leader enabling brands to accelerate digital transformation with programmable communications APIs and unified solutions.