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Garment Care

Customer Relations Officer

Lagos, Nigeria · On-site · Full time · Entry level

About the role

Manage customer interactions and ensure satisfaction with dry cleaning and laundry services. Handle complaints, financial transactions, and reporting duties.

What you’ll do

• Attend to customers' dry cleaning and laundry needs. • Interact with customers according to company guidelines. • Resolve customer complaints proactively. • Receive and book items for cleaning in the system. • Handle financial transactions and prepare reports.

What you’ll bring

• Work authorization for Nigeria. • Good communication skills. • Basic financial handling skills. • Customer service experience preferred. • Ability to follow company guidelines.

Posted 2 hours ago