Find your next role
Discover roles across ambitious teams
19,275 jobs
Sort by
- More jobs
D2B
Customer Service Admin
Remote · Asia · Mid level
About the role
Provide customer service support to Australian customers via phone and email. Follow established processes to ensure accurate information and customer satisfaction.
What you’ll do
• Answer incoming customer calls during peak Australian hours. • Respond to customer emails and support tickets. • Provide order updates and delivery timeframes. • Manage out-of-stock orders and follow-ups. • Escalate refunds, returns, and complex inquiries.
What you’ll bring
• 2+ years customer service experience with phone and email. • Excellent English communication skills. • Strong attention to detail and process adherence. • Proficiency with Microsoft Office tools. • Dedicated quiet home workspace with stable internet.
Posted 3 hours ago