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Paleovalley & Wild Pastures

Customer Service Agent

Remote · USA · Full time · Entry level

$17–$24 / hour

About the role

Provide friendly, accurate, and timely customer support via email, live chat, and phone. Help customers with orders, accounts, and product questions while maintaining high satisfaction.

What you’ll do

• Respond to customer inquiries via email and live chat. • Assist with order status and subscription management. • Handle inbound calls and callbacks during shifts. • Document customer interactions accurately. • Escalate complex issues to leadership.

What you’ll bring

• 1-2 years customer service experience. • Experience with email, chat, or phone support. • Strong written communication skills. • Ability to manage high volume conversations. • Authorized to work in the United States.

Life at Paleovalley & Wild Pastures

Medical, dental, vision coverage with employer-paid dental/vision. Paid time off, holidays, parental leave, and 401(k) match. Monthly product stipend.

About Paleovalley & Wild Pastures

Paleovalley and Wild Pastures produce nutrient-dense snacks and regenerative meats, committed to real ingredients and sustainable farming.

Posted 3 hours ago