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Mangrove Technologies
Customer Service Officer
Garki, Abuja, Nigeria · On-site · Full time · Mid level
About the role
Support customers by responding to inquiries, providing service information, processing invoices, and resolving complaints. Maintain accurate customer records to ensure a positive service experience.
What you’ll do
• Respond promptly and professionally to customer inquiries. • Provide accurate information about available services. • Prepare and issue invoices and receipts. • Address and resolve customer complaints promptly. • Maintain accurate and up-to-date customer records.
What you’ll bring
• Excellent written and verbal communication skills. • Strong organizational skills and attention to detail. • Proficiency in Microsoft Office and Google Workspace. • Ability to work independently. • Work authorization for Nigeria.
About Mangrove Technologies
Mangrove Technologies Ltd is a Pan African digital skills learning centre specializing in education and training.