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Prism+
Customer Service Officer Offshore
Remote · Asia · Entry level
$788–$862 / month
About the role
Provide exceptional customer support in Mandarin and English through calls, chats, and emails. Assist customers by resolving inquiries and coordinating with internal teams.
What you’ll do
• Provide support in Mandarin and English via calls, chats, emails. • Handle inquiries, troubleshoot issues, provide accurate information. • Coordinate with internal departments and partners. • Document customer interactions and feedback. • Support initiatives to enhance customer satisfaction.
What you’ll bring
• Strong communication skills in Mandarin and English. • Ability to handle calls, live chats, and emails. • Problem-solving and interpersonal skills. • Maintain professionalism and empathy. • Work authorization for Asia region.
Life at Prism+
14 days annual leave, 1 day birthday leave, statutory contributions including EPF and SOCSO, RM800 annual flexible medical benefit.
About Prism+
PRISM+ is a Singapore-based consumer electronics brand known for TVs, gaming monitors, air conditioners, ceiling fans, and smart home products.