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Beyond Finance
Customer Service Representative
Remote · USA · Full time · Entry level
$19–$20 / hour
About the role
Serve as primary contact for clients in financial hardship programs. Provide superior customer service and guide clients from enrollment through graduation.
What you’ll do
• Provide caring service over inbound and outbound calls. • Resolve client issues with active listening and critical thinking. • Communicate effectively and deliver practical solutions. • Maintain positive client relations and collaborate internally. • Operate multiple systems and document client information.
What you’ll bring
• Minimum 1 year relevant call center experience. • Reliable high speed internet with ethernet. • Strong computer technical skills. • Excellent written, verbal, and listening communication. • Work authorization to work remotely in the USA.
Life at Beyond Finance
Offers health, dental, vision benefits, generous PTO, 401(k) matching, and career development. Cultivates community and belonging.
About Beyond Finance
Beyond Finance helps Americans escape debt through compassionate care and customized financial solutions.