Find your next role
Discover roles across ambitious teams
17,675 jobs
- More jobs
Bioventures
Customer Service Representative
Lagos, Nigeria · On-site · Full time · Entry level
₦100k–₦150k / month
About the role
Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Act as liaison, provide product information, answer questions, and resolve customer problems.
What you’ll do
• Identify and assess customers’ needs to achieve satisfaction. • Engage customers and follow communication procedures. • Keep records of customer interactions and process accounts. • Meet sales targets and call handling quotas. • Handle complaints and provide timely solutions.
What you’ll bring
• Ability to multi-task and manage time effectively. • Customer orientation and adaptability. • Strong phone handling and active listening skills. • Track record of over-achieving quota. • Familiarity with CRM systems. • Applicants must reside in Lagos.
About Bioventures
Bioventures Limited distributes high-quality medical equipment and supplies to healthcare providers across Africa, supporting healthcare delivery and research.