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British Council
Customer Service Representative
Lagos, Nigeria · On-site · Full time · Entry level
About the role
Provide excellent customer service to clients and handle inquiries efficiently. Support the British Council's mission through effective communication and problem-solving.
What you’ll do
• Respond to customer inquiries promptly. • Maintain accurate records of interactions. • Resolve customer issues effectively. • Collaborate with team members. • Uphold company policies and standards.
What you’ll bring
• Excellent communication skills. • Customer service experience preferred. • Ability to work in a team. • Proficient in English. • Work authorization for Nigeria.
Life at British Council
Enjoy a supportive work environment with opportunities for professional growth and development.
About British Council
British Council is a UK organization specializing in international cultural and educational opportunities.