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Concentrix
Customer Service Representative
Remote · Spain · Full time · Entry level
$22.4k / year
About the role
Assist customers remotely by troubleshooting technical issues and providing clear guidance. Manage interactions professionally and maintain accurate records.
What you’ll do
• Assist customers via assigned communication channels. • Identify needs and troubleshoot basic technical issues. • Explain technical information clearly. • Manage interactions using internal systems. • Maintain records and meet quality targets.
What you’ll bring
• Native or bilingual Spanish and Aranese. • English proficiency at B1/B2 level. • High school diploma or equivalent. • Legal documentation to work in Spain. • Strong communication and problem-solving skills.
Life at Concentrix
100% remote work with permanent contract and full paid training. Career development programs and specialized courses offered.