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Gbyte Place Management Services
Customer Service Representative
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Serve as the primary contact between clients and customers, handling enquiries professionally and resolving concerns effectively. Adapt to different customer needs and maintain high service standards.
What you’ll do
• Work collaboratively with team and departments. • Handle complaints and resolve service issues. • Listen actively and provide accurate responses. • Identify recurring concerns and give feedback. • Escalate complex matters appropriately.
What you’ll bring
• Minimum 2 years customer service experience. • HND or Bachelor's degree in any discipline. • Ability to learn quickly and adapt. • Excellent interpersonal and problem-solving skills. • Completed National Youth Service Corps programme.
About Gbyte Place Management Services
Gbyte Place Management Services is a Lagos-based outsourcing and professional services company providing skilled talent and managed workforce solutions to local and international businesses.