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Customer Service Representative II
Remote · Full time · Mid level
$37k / year
About the role
Provide superior customer service in a contact center environment supporting a high-demand client. Handle claims, eligibility inquiries, and ensure first call resolution in English and Spanish.
What you’ll do
• Work according to SaviLinx Guiding Principles. • Coordinate claims electronically and via phone. • Handle eligibility inquiries in English and Spanish. • Meet call center SLA and quality goals. • Document customer info in CRM system.
What you’ll bring
• High school diploma or equivalent. • 18 years or older. • 2+ years contact center experience preferred. • Bilingual English and Spanish. • Full, flexible availability required.
Posted 5 days ago