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Fitness and Sports Solutions
Customer Service Representative / Online Sales & Order Coordinator
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage customer enquiries, orders, complaints, deliveries and records across digital channels. Coordinate online sales and order processing efficiently.
What you’ll do
• Process customer orders via online platforms. • Handle complaints and returns professionally. • Maintain accurate customer records and database. • Coordinate with sales, inventory and logistics teams. • Provide product information and confirm order details.
What you’ll bring
• Strong organisational skills and attention to detail. • Minimum 2 years relevant experience in customer service or sales. • Excellent written and verbal communication skills. • Proficient in WhatsApp Business, Instagram, Google Business Profile. • B.Sc. or HND from a recognised institution.
About Fitness and Sports Solutions
Fitness and Sports Solutions Limited is Nigeria's leading sports and fitness equipment and apparel retailer with over 40 years of experience.