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SendParcel.Africa
Customer Service Representative
Ibadan, Oyo, Nigeria · On-site · Full time · Mid level
About the role
The role involves managing customer service operations for a logistics company, ensuring client satisfaction and handling inquiries effectively.
What you’ll do
• Achieve sales targets in logistics. • Conduct market research and data analysis. • Use Microsoft Office for reporting. • Communicate and negotiate with clients. • Lead and manage customer service team.
What you’ll bring
• Proven logistics sales experience. • Market research and data analysis skills. • Basic computer skills with Microsoft Office. • Excellent communication and negotiation. • HND or Bachelor's Degree. • Knowledge of Nigerian logistics industry is a plus.
About SendParcel.Africa
SendParcel.Africa is a logistics and freight company offering domestic and international shipping services to over 150 countries.