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KinderCare Education
Customer Service Specialist Enrollment
Remote · United States · Full time · Entry level
About the role
Provide exceptional customer service to families enrolling in KinderCare programs. Support families via phone, chat, email, and social media to resolve concerns and build relationships.
What you’ll do
• Provide best-in-class customer service to families. • Build strong relationships with business partners. • Handle family concerns with empathy and solutions. • Communicate via phone, chat, email, and social media. • Document all interactions in internal ticketing system.
What you’ll bring
• Work shift between 6 AM to 5 PM Pacific Time. • Great customer service skills and self-motivation. • Dedicated distraction-free workspace at home. • Reliable fast internet connection. • Work authorization for United States.
Life at KinderCare Education
Offers discounted child care benefits, medical, dental, vision, mental health support, wellness programs, paid time off, and employee discounts.
About KinderCare Education
KinderCare Learning Companies provides early childhood education and child care across 2,000+ sites in the US, focusing on high-quality care and family support.