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Healthesystems
Customer Service Specialist
Remote · Full time · Entry level
$19 / hour
About the role
Build trusted relationships by providing superior customer service to clients, claimants, and pharmacies. Resolve inquiries related to claims, eligibility, and prior authorization.
What you’ll do
• Resolve phone inquiries on claims and eligibility. • Work with team leads and managers to solve issues. • Adhere to attendance and quality guidelines. • Translate complex processes into simple instructions. • Handle difficult customers with patience and professionalism.
What you’ll bring
• High school diploma or GED. • 1-2 years customer service or healthcare experience. • Knowledge of Windows applications. • Ability to multitask with dual monitors. • Reliable high speed internet and private workspace.
Life at Healthesystems
Offers workplace flexibility with work-from-home model and competitive benefits including healthcare, PTO, holidays, 401(k), life insurance, and wellness options.