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KinderCare Education

Customer Service Specialist

Remote · United States · Full time · Entry level

About the role

Provide exceptional customer service to families across KinderCare brands via phone, chat, email, and social media. Resolve concerns and build strong relationships with families and business partners.

What you’ll do

• Provide best-in-class customer service to families. • Build strong relationships with business partners. • Handle family concerns and provide solutions. • Use multiple communication channels to support families. • Document all interactions in internal systems.

What you’ll bring

• Ability to work 8:30am – 5:00pm Pacific Time shift. • Great customer service skills and self-motivated. • Dedicated home workspace with reliable internet. • 2-3 years customer service via phone and email. • Work authorization for United States.

Life at KinderCare Education

Offers discounted child care, medical, dental, vision benefits, mental health support, wellness programs, paid time off, and employee discounts.

About KinderCare Education

KinderCare Learning Companies provides early childhood education and child care across 2,000+ sites in the US, focusing on high-quality care and family support.

Posted 2 hours ago