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Safe Security
Customer Success Advisor
Remote · LATAM, Canada, USA · Full time · Mid level
About the role
Own post-sale success for enterprise customers using SAFE's CTEM platform. Act as the voice of the customer and trusted advisor on cyber risk.
What you’ll do
• Own post-sale success across CTEM lifecycle phases. • Act as voice of the customer internally. • Manage relationships with CISOs, CIOs, IT teams. • Drive key metrics like GRR, NRR, value realization. • Partner with engineers and product management.
What you’ll bring
• Experience in vulnerability/exposure management or related security. • Communicate technical risk to non-technical audiences. • Manage multi-stakeholder enterprise accounts. • 5+ years in risk consulting or customer success. • Work authorization and willingness to travel 30%.
Life at Safe Security
Meaningful equity ownership, unlimited leave, comprehensive benefits, and career growth opportunities.
About Safe Security
Safe Security is a $170M Series C-funded AI-driven cybersecurity company serving global enterprise clients including Fortune 500 companies.