Find your next role
Discover roles across ambitious teams
18,404 jobs
- More jobs
Mkobo Microfinance Bank (Mkobobank)
Customer Success & Operations Officer
Lagos, Nigeria · On-site · Full time · Entry level
About the role
Ensure seamless transaction processing, reconciliation, and exceptional customer service delivery. Handle inquiries, resolve issues, and support operational efficiency and compliance.
What you’ll do
• Post and process customer transactions accurately. • Perform daily transaction reconciliation. • Maintain transaction records and generate reports. • Respond to customer inquiries and resolve issues. • Ensure compliance with policies and regulatory requirements.
What you’ll bring
• Bachelor's degree in Business or related field. • Minimum 1 year experience in operations or customer service. • Proficiency in Microsoft Office and banking software preferred. • Strong communication and problem-solving skills. • Work authorization for Nigeria.