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YMI Tech Studio
Customer Success & Social Media Officer
Remote · Lagos, Nigeria · Full time · Entry level
₦100k–₦150k / month
About the role
Support customers using AI products, resolve issues, and engage users on social media. Create AI-generated video content for promotion and tutorials.
What you’ll do
• Respond to customer messages on multiple social media platforms. • Assist with platform usage and payment issues. • Follow up on unresolved customer issues. • Grant customer bonuses within approved limits. • Create and share AI-generated promotional videos.
What you’ll bring
• Work remotely from Nigeria, Monday to Saturday on rotation. • Access to laptop/desktop and reliable internet. • Clear written and spoken English. • Experience creating and editing short videos. • Comfortable with social media and AI video tools.
About YMI Tech Studio
YMI Tech Studio is an AI startup company focused on innovative technology solutions.