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Litmus
Customer Success Application Engineer
Remote · Japan · Full time · Mid level
About the role
The Application Engineer ensures successful deployment and value realization of Litmus Edge products for customers in APAC. They support proof-of-concept projects, production implementations, and collaborate with sales and product teams.
What you’ll do
• Validate customer requirements for implementations. • Configure Litmus Edge during deployments. • Lead technical implementation activities. • Provide Level 2 technical support and troubleshooting. • Support sales with technical reviews and demos.
What you’ll bring
• Fluent in Japanese and English. • Experience in manufacturing software or IIoT solutions. • Strong technical knowledge of networks, Linux, databases. • Proficient in scripting languages like Python or JavaScript. • Work authorization for Japan.
Life at Litmus
Litmus values collaboration, ownership, and impact in a fast-paced, growth-stage environment. The culture is low ego and supportive.
About Litmus
Litmus builds data infrastructure powering industrial AI, enabling manufacturers to use real-time operational data for optimized production.