Find your next role
Discover roles across ambitious teams
19,233 jobs
- More jobs
dscout
Customer Success Lead
Remote · USA · Mid level
About the role
Lead customer success efforts by driving platform adoption and mitigating churn risk. Collaborate with teams to deliver research projects and maximize customer value.
What you’ll do
• Own mid-market account portfolio. • Train customers on platform and methodology. • Identify and mitigate account risks. • Consult on research design and data insights. • Collaborate with sales and renewal teams.
What you’ll bring
• 2+ years research or product design experience. • Consulting clients to drive adoption. • BA/BS in related field or equivalent. • Excellent communication skills. • Work authorization for USA.
Life at dscout
Competitive compensation with bonus and equity. Progressive benefits including flexible PTO, parental leave, 401k match, education and remote work stipends.
About dscout
Dscout builds a flexible UX research platform trusted by top brands across finance, healthcare, consumer goods, and tech.