Find your next role
Discover roles across ambitious teams
19,328 jobs
- More jobs
Abnormal Security
Customer Success Manager
Remote · United States · Full time · Mid level
$119k–$140k / year
About the role
Serve as primary liaison between customers and internal teams to ensure onboarding, adoption, and value delivery. Build strong relationships and drive measurable outcomes through strategic planning.
What you’ll do
• Act as main contact for assigned customers. • Deliver regular business reviews and communicate ROI. • Provide tailored recommendations based on customer goals. • Promote platform feature usage and ongoing education. • Monitor customer health and manage escalations.
What you’ll bring
• 5+ years enterprise SaaS experience. • 3+ years in Customer Success or support roles. • Strong communication and presentation skills. • Proficiency with Salesforce and Jira. • Bachelor’s degree in Computer Science or related field.
Life at Abnormal Security
Eligible for bonus, equity, and comprehensive benefits package.
About Abnormal Security
Abnormal AI uses AI-assisted tools to enhance recruiting while ensuring human decision-making and compliance with security standards.