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AppSamurai
Customer Success Manager
Remote · Spain · Mid level
About the role
Manage post-sale relationships with ecommerce, fintech, and betting clients to maximize value and satisfaction. Develop content strategies and analyze performance to reduce churn and drive renewals.
What you’ll do
• Own end-to-end post-sale relationship for portfolio clients. • Lead onboarding calls and dashboard workshops. • Monitor account health and usage data. • Build content and engagement strategies. • Run business reviews linking product use to outcomes.
What you’ll bring
• 3+ years in customer-facing SaaS role. • Proven commercial outcomes ownership. • Experience with mid-market or enterprise accounts. • Strong English and Hebrew communication. • Able to travel about 10%.
About AppSamurai
AppSamurai provides AI-powered content experience platforms to enhance user engagement for brands globally.