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Chainguard
Customer Success Manager, Commercial
Remote · USA · Mid level
$125k / year
About the role
Manage post-sales customer engagements including onboarding, implementation, and adoption. Build relationships and drive outcomes for commercial customers.
What you’ll do
• Lead technical onboarding for new customers. • Develop relationships with multiple customer stakeholders. • Collaborate on customer training and education. • Advocate customer needs internally. • Ensure timely resolution of customer issues.
What you’ll bring
• 2+ years in customer-facing technical/business roles. • Knowledge of supply chain security or related domains. • Ability to own customer portfolio autonomously. • Entrepreneurial mindset and process building. • Work authorization for USA.
Life at Chainguard
Flexible remote-first culture with team meetups and monthly stipends. Full health insurance coverage and generous parental leave. Equity options with long exercise period.
About Chainguard
Chainguard delivers secure, production-ready open source software builds to help organizations build faster, stay compliant, and eliminate risk.