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ecosio

Customer Success Manager DACH

Remote · Austria, Croatia + more · Full time · Mid level

About the role

Manage a portfolio of clients to maximize value from our solutions and develop long-term business relationships. Identify up- and cross-selling opportunities and handle customer escalations effectively.

What you’ll do

• Develop existing accounts strategically. • Build long-term business relationships. • Identify up- and cross-selling opportunities. • Partner with Account Manager for opportunity transitions. • Communicate customer feedback internally.

What you’ll bring

• Experience in B2B SaaS sales. • Native/C2 German language skills. • Fluent English skills. • Experience managing existing customer portfolios. • Work authorization in designated countries.

Life at ecosio

Remote-first culture with flexible hours, personal development budget, home office allowance, regular events, workations, and wellbeing support.

About ecosio

ecosio is a fast-growing B2B integration service provider specializing in EDI, Web EDI, and e-invoicing. It is part of Vertex, Inc., a Nasdaq-listed global indirect tax solutions provider.

Posted 5 hours ago